Do you really want to improve your communication skills? Here are the 10 essential communication skills for leaders who really want to make a positive difference around them. Depending on your personality, experience and desire to improve, the following different...
Developing your listening skills allows you to be benevolent AND efficient. For managers, communication is central. And the more communication allows you to create a link with the other, that is to say to connect with the other, the more effective it will be. And the...
Managers are typically individuals who demonstrate commitment to their role. In the challenges they face, their commitment can lead them to overwork themselves. How to avoid burnout? Common situations where there may be a risk of burnout include: Taking up the...
How well do you manage to be understood by your new employees, your boss or your colleagues? A leader experiences several communication situations in which he or she needs to popularize information. Being a good popularizer increases one’s credibility and...
Do you have these kinds of thoughts and questions: how do you be a present manager without falling into micromanagement? If I am present with my team and ask questions about the progress of files, will I be perceived as a micro-manager? At the same time, my team is...
How can we make communication as effective as possible? On a daily basis? With the multiple communication channels, the different stakeholders, cultures and expectations… whew. Several ingredients seem to be “against” effective communication. What if...
Have you obtained a new management position in the last few months? If so, have you followed the key steps in order to be successful in a new position, quickly? Many organizations have onboarding programs to understand the organization, processes, etc. That’s...
What is the best format for having a difficult conversation? Some would say in person. I prefer it too, but there may be times when you have no other option but to have the difficult conversation from a distance. Here are tips to help you succeed in difficult...
As a leader, you need to give positive or negative feedback, in a constructive way, to your teams. It is increasingly common, with hierarchical barriers that are lowering, for managers to receive negative feedback not only from their immediate supervisor, but also...
What does it mean for a manager to be more diverse and inclusive? Let’s take a look at what diversity and inclusion refer to, as well as the role of the manager in relation to them. Do you prefer the video format? There he is. Diversity Diversity is a concept...
If you have been promoted to a management role within your team, it means that you will now be the boss of your teammates and therefore manage former colleagues! Most of these colleagues need to recognize your strengths and understand why you got the job. Some other...
Do the people around you know that you don’t like certain behaviors of your boss… but your boss—” Don’t you know? Would you… by chance… Need a difficult conversation with your boss? In general, having difficult conversations can...
Why develop resilience? As each day brings us its share of changes and unforeseen events, each leader benefits from developing his or her resilience in order to learn to live with frequent changes. Prefer a video version? There she is: Several years ago, the VICA...
If you’re in the mood for a promotion, to be listened to more, or to increase your credibility, but you’re stuck with a reputation that negatively taints the process, you can change the perception that others have of you. Opinions are formed quickly, and...
We all have a communication style with which we express ourselves more easily. But communication involves an interlocutor… who also has his own favorite communication style! When you identify the other person’s style, and take the time to adapt to it, you...
How many decisions do you make every day? Probably more than you think! Leaders need to make decisions quickly, several times a day. Ideally, these decisions take into account the medium and long term, but in reality this is not always the case. This article presents...
To influence your boss or colleagues, the other person must recognize your relevance. Obviously, it’s easier if our message is adapted! What about when the person to be influenced is your boss? Because of differences in power, relationship, and organizational...
Why do actions that take us out of our comfort zone? Learn how to dare by watching me do it myself in six steps! You’ll see me doing something I’ve had in mind for a while. Making a video capsule multiplies the discomfort of this project by 100! My goal:...
Stress management: an important topic in business. I’m stressed. Stressed because I’m 2 3 4 5 weeks late to deliver this article (and a few other files ;-))! Missing a deadline is not my style… What makes us put ourselves in a state of stress for a...
The butterfly effect is the theory that the flapping of a butterfly’s wings in Brazil can cause a tornado in Texas. That is to say that the impact of a very small thing (a butterfly’s wing flap…) can create a grandiose effect (a Tornado) very far...