As a leader, you need to give positive or negative feedback, in a constructive way, to your teams. It is increasingly common, with hierarchical barriers that are lowering, for managers to receive negative feedback not only from their immediate supervisor, but also...
What does it mean for a manager to be more diverse and inclusive? Let’s take a look at what diversity and inclusion refer to, as well as the role of the manager in relation to them. Do you prefer the video format? There he is. Diversity Diversity is a concept...
Do the people around you know that you don’t like certain behaviors of your boss… but your boss—” Don’t you know? Would you… by chance… Need a difficult conversation with your boss? In general, having difficult conversations can...
If you’re in the mood for a promotion, to be listened to more, or to increase your credibility, but you’re stuck with a reputation that negatively taints the process, you can change the perception that others have of you. Opinions are formed quickly, and...
We all have a communication style with which we express ourselves more easily. But communication involves an interlocutor… who also has his own favorite communication style! When you identify the other person’s style, and take the time to adapt to it, you...
To influence your boss or colleagues, the other person must recognize your relevance. Obviously, it’s easier if our message is adapted! What about when the person to be influenced is your boss? Because of differences in power, relationship, and organizational...
Many of you tell me that delegating is not always easy, and you are right. You probably know the benefits of delegating, whether for you or your organization, but there is still something that makes you uncomfortable or uncomfortable delegating. I propose a reflection...
We often hear it: get people involved and they will buy into the change! To what extent (and how) do you involve people? What is your success rate? I suggest that you put into context the involvement of the people impacted by the change. In my opinion, it starts with...
What if there was a way to talk about “real” business in a constructive way and for the good of all? Many people are afraid to speak their minds, because often the consequences of speaking out are worse than enduring the problem. Finally… is often...
If you’ve ever asked your team how they could increase productivity, I’m willing to bet they’ve told you they need more resources. For example: more human resources, better tools, clearer roles, more efficient processes, etc. And I think those things...
Imagine for a moment, your communication skills allow you to understand… You understand the expectations that are placed on you. Those around you understand exactly what you’re telling them. Misunderstandings are resolved as they go along. You improve the...
Have you noticed that in most project post-mortems or during any other post-evaluation on a performance, the big culprit is almost always communication. We blame communication for causing delays, misunderstandings, frustrations, or even the quality of what you...
It’s not always easy to say no to a boss, a colleague or a friend at work. My clients are often torn between their workload, the number of hours they would like to work and their ambitions. They say “yes” more often because they don’t want to...
Anne is often torn between her workload, her balance and her ambitions. Too often, she says “I do” because she doesn’t want to lose a contract, offer a bad service or look bad. In fact, she has a hard time saying no. Saying no takes work. Managers,...
I have never seen a manager in bad faith, only managers who are poorly equipped. And as management is learned on the pitch, inevitably the manager makes several mistakes. The only thing you can control is your attitude to mistakes. In this third part on...
Have you ever had to do nothing but generate conflicts with people you are, in a way, forced to work with? I’m not talking about “healthy” conflicts, i.e. those that allow us to move forward, to question ourselves and eventually to improve...
Do you have players in the arena? Are they ready to win for you? Engaging your players is an essential part of winning. Are you succeeding in boosting engagement? There is a direct correlation between performance management and engagement. And the potential impact on...
Improving your listening skills will have an overall impact on improving your communication. When you communicate, you want to be understood and the other person wants to be listened to. The facts are there! How many of you really feel listened to? How many of you...
Improving your listening skills will have an overall impact on improving your communication. When you communicate, you want to be understood and the other person wants to be listened to. The facts are there! How many of you really feel listened to? How many of you...
In recent years, several studies and articles have been written about the performance evaluation process. The latter, generally annual, has a more or less exhaustive framework depending on the organization. Some studies predict the end of this process. I would not go...
