Have you noticed that in most project post-mortems or during any other post-evaluation on a performance, the big culprit is almost always communication. We blame communication for causing delays, misunderstandings, frustrations, or even the quality of what you delivered.
And with good reason, communication is often THE thing to improve having a direct impact on the proper functioning of many elements.
At the same time, what I have noticed in my career and still today with my clients is that communication is accused, but the courses of action are not always clear or understood. This shows that communication is a complex subject… and that there is always something to improve! Take it to the interactive test at the bottom of this article!
What does it mean to improve your communication?
If you ask different people to explain to you what you need to improve in communication, I’m willing to bet that it will remain vague. It is true that the subject is complicated, sensitive and that it is not easy to tell the other person what you really need.
The classic example, and unfortunately true in 99% of cases, is that roles and expectations are not clear. The classic response is to refer the applicant to a document…
Communication is first and foremost human.
In conclusion, I think we can all agree on the following statement: Improving your communication has the consequence of increasing satisfaction: ours, that of our employees and that of those to whom we are accountable 😉
So to find out what you can improve today, take the following test!
Take the test!
How do you position yourself in relation to attitudes and behaviours that promote better communication?
