Self-Study: Developing Essential Communication Skills

Develop the communication skills essential to leadership

As a leader, your communication shapes your credibility.
Verbal, non-verbal, or written, it can inspire trust, build consistency, and mobilize your teams — or on the contrary, weaken your influence if it lacks clarity.

This self-study helps you find the right posture to communicate with impact, even in the heat of the moment, despite the pressure of the files and the sometimes blurred expectations.
You’ll learn how to build strong relationships and deliver your messages with confidence.

Concrete results

• Understand the main challenges of communication in a management context.
• Develop listening, empathy and presence.
• Express yourself clearly and concisely, regardless of the context.
• Distinguish between impact and closed and open questions.
• Adjust your communication according to the channel and the situation.
• Increase your positive impact and strengthen your credibility as a leader.

What the training includes

• 80 minutes of explanatory videos.
• 120 minutes of guided readings and exercises.
• 1 complete manual.
• 5 practical sheets and 12 checklists.
• 3 complementary tools.
• 1 skills assessment file.
• 1 development plan template.
• Questions for reflection and validation of prior learning.
• Certificate of achievement.

Target audience

Managers and leaders at all levels who want to strengthen their relational impact, clarify their messages and build trusting relationships through effective communication.

Detailed course outline