{"id":38115,"date":"2024-10-10T13:01:34","date_gmt":"2024-10-10T17:01:34","guid":{"rendered":"https:\/\/uniquecoaching.ca\/produit\/self-study-communicating-in-difficult-situations\/"},"modified":"2025-09-25T00:16:49","modified_gmt":"2025-09-25T04:16:49","slug":"self-study-communicating-in-difficult-situations","status":"publish","type":"product","link":"https:\/\/uniquecoaching.ca\/en\/product\/self-study-communicating-in-difficult-situations\/","title":{"rendered":"Self-Study: Communicating in Difficult Situations"},"content":{"rendered":"
<\/p>\n

Communicating confidently in difficult times<\/h2>\n

Giving sensitive feedback, managing a conflict, announcing an unpopular decision or holding a sensitive conversation with a collaborator… These situations are part of a leader’s daily life. This self-study<\/strong> equips you to approach these conversations with clarity, respect and efficiency, without wasting all your energy on them. <\/p>\n

<\/p>\n

Why take this training?<\/h3>\n

Many managers delay or avoid these conversations out of fear or discomfort. As a result, tensions set in, energy decreases and credibility crumbles. <\/p>\n

With this self-training, you will discover another way: to intervene at the right time, with the right tools, to restore trust and strengthen your relationships.<\/p>\n

<\/p>\n

Concrete results<\/h3>\n
    \n
  • Approach difficult situations with greater ease and serenity.<\/li>\n
  • Know what type of conversation (feedback, reframing, conflict management) to use at the right time.<\/li>\n
  • Understand the nature of conflicts and choose the most appropriate strategy.<\/li>\n
  • Use concrete scripts and tools to structure your interventions.<\/li>\n
  • Receive feedback with openness and professionalism.<\/li>\n<\/ul>\n

    <\/p>\n

    What the training includes<\/h3>\n
      \n
    • 75 minutes of explanatory videos.<\/li>\n
    • 90 minutes of guided readings and exercises.<\/li>\n
    • 1 complete manual.<\/li>\n
    • 6 practical sheets and 8 checklists.<\/li>\n
    • 1 skills assessment file.<\/li>\n
    • 1 development plan template.<\/li>\n
    • Certificate of achievement.<\/li>\n<\/ul>\n

      <\/p>\n

      Target audience<\/h3>\n

      Managers of all levels, but also anyone wishing to improve their ability to approach and resolve delicate situations with professionalism and positive impact.<\/p>\n

      <\/p>\n

      \n

      Ready to turn your difficult conversations into leadership levers?<\/strong><\/p>\n

      Add this self-study to your cart and get started today.<\/p>\n<\/div>\n

      <\/p>\n

      Detailed course outline<\/h3>\n
      <\/div>\n

      <\/p>\n<\/section>\n","protected":false},"excerpt":{"rendered":"

      Approach sensitive conversations with confidence.<\/strong>
      Hands-on self-study to learn how to give feedback, manage conflict, and turn difficult situations into positive leadership opportunities.<\/p>\n","protected":false},"featured_media":38116,"template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":""},"product_brand":[],"product_cat":[367],"product_tag":[380,383,382,381,384,385,369,379,377,376,368],"class_list":["post-38115","product","type-product","status-publish","has-post-thumbnail","product_cat-self","product_tag-communication-en","product_tag-conflict","product_tag-courage-en","product_tag-empathy","product_tag-feedback-en","product_tag-feedback-en-2","product_tag-formation-en","product_tag-leadership-en","product_tag-management-en-2","product_tag-manager-en","product_tag-self","first","instock","virtual","sold-individually","taxable","purchasable","product-type-course"],"yoast_head":"\nSelf-Study: Communicating in Difficult Situations - Unique coaching<\/title>\n<meta name=\"description\" content=\"Communicate in difficult situations, at the right time and in the right way in order to have a more positive impact on you, others and your results.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/uniquecoaching.ca\/en\/product\/self-study-communicating-in-difficult-situations\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Self-Study: Communicating in Difficult Situations - 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