{"id":23673,"date":"2024-11-27T20:39:11","date_gmt":"2024-11-28T01:39:11","guid":{"rendered":"https:\/\/uniquecoaching.ca\/how-to-have-difficult-conversations-more-easily\/"},"modified":"2025-05-13T17:16:41","modified_gmt":"2025-05-13T21:16:41","slug":"how-to-have-difficult-conversations-more-easily","status":"publish","type":"post","link":"https:\/\/uniquecoaching.ca\/en\/how-to-have-difficult-conversations-more-easily\/","title":{"rendered":"How to have difficult conversations more&#8230; easily"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;21px|||||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;19px|||||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><span data-contrast=\"auto\">Have  <\/span><span data-contrast=\"auto\">A difficult conversation<\/span><span data-contrast=\"auto\">,  <\/span><span data-contrast=\"auto\">that it<\/span><span data-contrast=\"auto\">  either in person or remotely will never be &#8220;<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-contrast=\"auto\">easy<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-contrast=\"auto\">\u00bb<\/span><span data-contrast=\"auto\">.  <\/span><span data-contrast=\"auto\">P<\/span><span data-contrast=\"auto\">had<\/span><span data-contrast=\"auto\">  no matter how much experience you have<\/span><span data-contrast=\"auto\">, or the ease you can  <\/span><span data-contrast=\"auto\">has<\/span><span data-contrast=\"auto\">To see<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p><span data-contrast=\"auto\">That said, learning best practices from difficult conversations <\/span><span data-contrast=\"auto\">can make it easier to have the courage to say things<\/span><span data-contrast=\"auto\">, <\/span><span data-contrast=\"auto\">gain confidence, and avoid latent conflicts<\/span><span data-contrast=\"auto\"> (which are worse<\/span><span data-contrast=\"auto\"> to manage than difficult conversations!)<\/span><span data-contrast=\"auto\"><\/span><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<blockquote>\n<h5>The principle is simple: the longer you wait, the worse.<\/h5>\n<\/blockquote>\n<ul>\n<li><span style=\"font-size: 14px;\" data-contrast=\"auto\">If you don&#8217;t talk about <\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">a situation that should be clarified&#8230; it is likely to recur.<\/span><span style=\"font-size: 14px;\" data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/li>\n<li><span data-contrast=\"auto\">If it does happen again<\/span><span data-contrast=\"auto\">, you&#8217;re going to start feeling uncomfortable talking about it&#8230; Because&#8230; You didn&#8217;t talk about it the<\/span>first time<span data-contrast=\"auto\">. And then, you may be afraid that the other person will be surprised and tell you<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-contrast=\"auto\">: &#8220;<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-contrast=\"auto\">Why did you wait to tell me about it? <\/span><span data-contrast=\"auto\">\u00bb<\/span><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/li>\n<li><span data-contrast=\"auto\">Then<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\"> if you still don&#8217;t say anything, the discomfort will continue to grow<\/span><span data-contrast=\"auto\">. <\/span><span data-contrast=\"auto\">A<\/span><span data-contrast=\"auto\">latent conflict may begin to <\/span><span data-contrast=\"auto\">show its nose<\/span><span data-contrast=\"auto\">. Your relationship will be af<\/span>fected by this unsaid.<span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/li>\n<\/ul>\n<h4>This is what I call fish climbing.<\/h4>\n<p><img decoding=\"async\" class=\"wp-image-5446 aligncenter\" src=\"https:\/\/uniquecoaching.ca\/wp-content\/uploads\/2020\/05\/communication-conversation-difficile-leadership-300x164.png\" alt=\"communication-courage-difficult conversation-leadership\" width=\"313\" height=\"171\"><\/p>\n<p><span data-contrast=\"auto\">Depending on your personality<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\"> this process<\/span><span data-contrast=\"auto\"> of escal<\/span><span data-contrast=\"auto\">ad<\/span><span data-contrast=\"auto\">e of situation-pattern-relationship<\/span><span data-contrast=\"auto\"> <\/span><span data-contrast=\"auto\">will be of a different duration for each<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-contrast=\"auto\">: <\/span><span data-contrast=\"auto\">days, <\/span><span data-contrast=\"auto\">weeks, months, <\/span><span data-contrast=\"auto\">years before a conflict <\/span><span data-contrast=\"auto\"><span data-contrast=\"auto\">erupts or impatience<\/span><span data-contrast=\"auto\"> emerges. <\/span><\/span> <\/p>\n<blockquote>\n<h5><span data-contrast=\"auto\">No matter<\/span><span data-contrast=\"auto\"> how long it<\/span> <span data-contrast=\"auto\">lasted, it could have been avoided.<\/span><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/h5>\n<\/blockquote>\n<p><span data-contrast=\"auto\">And this is the invitation that this article extends<\/span><span data-contrast=\"auto\">\u202f<\/span> to you<span data-contrast=\"auto\">: How <em>to avoid<\/em><\/span><em> unspoken words and latent conflicts to have more satisfying relationships.<\/em><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p>\u27a1 It&#8217;s never too late to have a difficult conversation<\/p>\n<p>&nbsp;<\/p>\n<h6><span data-contrast=\"auto\"><\/span><\/h6>\n<h6><span data-contrast=\"auto\">Let&#8217;s look at the three signs that demonstrate that you need to<\/span> <span data-contrast=\"auto\">have a difficult conversation, the 3-step method, and scripted examples.<\/span><\/h6>\n<p><span data-contrast=\"auto\"><\/span><\/p>\n<h2><span data-contrast=\"auto\"><\/span><\/h2>\n<h2><span data-contrast=\"auto\">The 3 signs that show you need to have a difficult conversation<\/span><\/h2>\n<p><span data-ccp-props=\"{\"201341983\":0,\"335559738\":40,\"335559739\":0,\"335559740\":259}\"><\/span><\/p>\n<ol>\n<li data-leveltext=\"%1.\" data-font=\"\"Heebo Light\", \"Heebo Light_MSFontService\", sans-serif\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Is your inner frustration starting to show on the outside (non-verbal, sarcasm)?<\/span><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":256,\"469777462\":[360,720],\"469777927\":[0,0],\"469777928\":[0,8]}\"> <\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"\"Heebo Light\", \"Heebo Light_MSFontService\", sans-serif\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Does your intuition keep telling you to talk about it, but a voice tells you that &#8220;it doesn&#8217;t happen&#8221;?<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"\"Heebo Light\", \"Heebo Light_MSFontService\", sans-serif\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Do you want to talk, but just don&#8217;t know how to go about it?<\/span><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":256,\"469777462\":[360,720],\"469777927\":[0,0],\"469777928\":[0,8]}\"> <\/span><\/li>\n<\/ol>\n<p><span data-contrast=\"auto\">\u27a1 <\/span><span data-contrast=\"auto\">If you answer yes to any of these three questions, it&#8217;s time for a difficult conversation!<\/span><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"><\/span><\/p>\n<p><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"><\/span><\/p>\n<h2><span data-contrast=\"auto\">How to have a difficult conversation in 3 steps<\/span><\/h2>\n<p><span data-contrast=\"auto\"><\/span><\/p>\n<h4><b><\/b><b><span data-contrast=\"auto\"><span class=\"TextRun SCXW70659446 BCX0\" lang=\"FR-CA\" xml:lang=\"FR-CA\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW70659446 BCX0\" data-ccp-parastyle=\"heading 4\">1.  <\/span><\/span><span class=\"TextRun SCXW70659446 BCX0\" lang=\"FR-CA\" xml:lang=\"FR-CA\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW70659446 BCX0\" data-ccp-parastyle=\"heading 4\">Determine the problem<\/span><\/span><span class=\"EOP SCXW70659446 BCX0\" data-ccp-props=\"{\"201341983\":0,\"335559738\":40,\"335559739\":0,\"335559740\":259}\"> <\/span><\/span><\/b><\/h4>\n<p><span data-contrast=\"auto\">Example<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-contrast=\"auto\">: a person does not deliver on time.<\/span><span data-contrast=\"auto\"> <\/span><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p><span data-contrast=\"auto\">Try to see the situation from different perspectives<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-contrast=\"auto\">: Does this person receive multiple orders from multiple people? Does she have a hard time saying no? Is she dealing with a divorce?  <\/span><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p style=\"padding-left: 30px;\"><span style=\"font-size: 14px;\" data-contrast=\"auto\">A. Let&#8217;s say the <\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">person <\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">doesn&#8217;t deliver, but you change your mind often, communicate <\/span> expectations <span style=\"font-size: 14px;\" data-contrast=\"auto\"> and<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\"> <\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">deadlines<\/span> <span style=\"font-size: 14px;\" data-contrast=\"auto\">quickly <\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\"> , <\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">don&#8217;t follow up<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\"> diligently<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">. I invite you to question yourself about your way of delegating.<\/span><span style=\"font-size: 14px;\" data-ccp-props=\"{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p style=\"padding-left: 30px;\"><span data-contrast=\"auto\">B. If<\/span><span data-contrast=\"auto\"> a<\/span> difficult <span data-contrast=\"auto\"> conversation <\/span><span data-contrast=\"auto\">takes place, <\/span><span data-contrast=\"auto\">will it be more of a mea culpa<\/span><span data-contrast=\"auto\"> on your part<\/span><span data-contrast=\"auto\">?<\/span><span data-contrast=\"auto\"> <\/span> <span data-ccp-props=\"{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":259}\"><a href=\"https:\/\/uniquecoaching.ca\/produit\/auto-formation-deployer-son-courage-managerial\/\">Learn how to delegate, for example, and how to clarify your expectations<\/a>.<\/span><\/p>\n<p style=\"padding-left: 30px;\"><span data-contrast=\"auto\">C. If<\/span><span data-contrast=\"auto\">, instead,<\/span><span data-contrast=\"auto\"> the person says yes to all the requests, the problem <\/span><span data-contrast=\"auto\">and the way to answer them <\/span><span data-contrast=\"auto\">lies elsewhere. <\/span><span data-contrast=\"auto\">Like what<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-contrast=\"auto\">: express your expectations in relation to his<\/span><span data-contrast=\"auto\">role, give the guidelines<\/span><span data-contrast=\"auto\"> of the role (the room for manoeuvre), encourage the person to set his limits, or <a href=\"https:\/\/uniquecoaching.ca\/produit\/auto-formation-deployer-son-courage-managerial\/\">to train <\/a><\/span><span data-contrast=\"auto\">on<\/span> <span data-contrast=\"auto\">it<\/span><span data-contrast=\"auto\">. <\/span> <span data-ccp-props=\"{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<h6><span data-contrast=\"auto\">See<\/span><span data-contrast=\"auto\">?<\/span><span data-contrast=\"auto\"> <\/span><span data-contrast=\"auto\">This step is key and requires <\/span><span data-contrast=\"auto\">the<\/span><span data-contrast=\"auto\"> courage to see the situation from different angles.<\/span><\/h6>\n<p><span data-contrast=\"auto\"><\/span><\/p>\n<p><span data-contrast=\"auto\"><\/span><\/p>\n<h4><b><span data-contrast=\"auto\"><span class=\"TextRun SCXW70659446 BCX0\" lang=\"FR-CA\" xml:lang=\"FR-CA\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW70659446 BCX0\" data-ccp-parastyle=\"heading 4\">2. Prepare<\/span><\/span><\/span><\/b><\/h4>\n<p><span data-contrast=\"auto\">Do not have<\/span><span data-contrast=\"auto\"> <\/span><span data-contrast=\"auto\">never<\/span><span data-contrast=\"auto\">  A difficult conversation under the influence of emotion. It is not likely to come out of it that much positive   <\/span><span data-contrast=\"auto\">?<\/span><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p><span data-contrast=\"auto\">Prepare.<\/span><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p><strong><span style=\"color: #000000;\"><span style=\"font-size: 14px;\">Has. Your intention<\/span><span style=\"font-size: 14px;\"> <\/span><\/span><\/strong><\/p>\n<p><span data-contrast=\"auto\">Like what<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-contrast=\"auto\">: <\/span><span data-contrast=\"auto\">Finding a solution, helping the person, understanding a situation<\/span><span data-contrast=\"auto\">, being more satisfied in one&#8217;s work.<\/span><span data-ccp-props=\"{\"134233279\":true,\"201341983\":0,\"335559685\":720,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p><span data-contrast=\"auto\">This part is <\/span><span data-contrast=\"auto\">essential<\/span><span data-contrast=\"auto\">.<\/span><span data-contrast=\"auto\"> Because it will allow you to bring the conversation back<\/span><span data-contrast=\"auto\"> to your intention<\/span><span data-contrast=\"auto\"> if it gets out of hand.<\/span><span data-contrast=\"auto\"> Example<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-contrast=\"auto\">: the person is getting defensive? <\/span><span data-contrast=\"auto\">Go back to your intention<\/span><span data-contrast=\"auto\">\u202f<\/span> right away<span data-contrast=\"auto\">: not to find the culprit, but to find a solution.<\/span><span data-ccp-props=\"{\"134233279\":true,\"201341983\":0,\"335559685\":720,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<blockquote>\n<h4><i><span data-contrast=\"none\">Intention makes cropping easier.  <\/span><\/i><\/h4>\n<\/blockquote>\n<p><strong><span style=\"color: #000000;\">B. <span style=\"font-size: 14px;\">Facts<\/span><\/span><\/strong><\/p>\n<p><span data-contrast=\"auto\">Rumours have no place.<\/span><span data-ccp-props=\"{\"134233279\":true,\"201341983\":0,\"335559685\":720,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p><span data-contrast=\"auto\">Prepare <\/span><span data-contrast=\"auto\">facts<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-contrast=\"auto\">: I have asked 3 times, <\/span><span data-contrast=\"auto\">2 customer complaints on the same subject in the last 1 month, etc.<\/span><span data-ccp-props=\"{\"134233279\":true,\"201341983\":0,\"335559685\":720,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p><span data-contrast=\"auto\">If you don&#8217;t have any facts, think twice before starting<\/span><span data-contrast=\"auto\">a difficult conversation with someone. <\/span> <span data-ccp-props=\"{\"134233279\":true,\"201341983\":0,\"335559685\":720,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p><span data-contrast=\"auto\">If you are &#8220;<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-contrast=\"auto\">certain<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-contrast=\"auto\">Rumors<\/span><span data-contrast=\"auto\"> , the fact could be<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-contrast=\"auto\">: <\/span><span data-contrast=\"auto\">I&#8217;ve heard this rumor 4 times, I want to validate it.<\/span><span data-ccp-props=\"{\"134233279\":true,\"201341983\":0,\"335559685\":720,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>C. The Issues  <\/strong><\/span><\/p>\n<p><span data-contrast=\"auto\">Show curiosity. A difficult conversation is   <\/span><span data-contrast=\"auto\">an exchange.<\/span><\/p>\n<p><span data-contrast=\"auto\">You don&#8217;t know what&#8217;s going on with the other person. You have   <\/span><span data-contrast=\"auto\">Maybe<\/span><span data-contrast=\"auto\"><span data-contrast=\"auto\"> an idea<\/span><\/span><span data-contrast=\"auto\"> <\/span><span data-contrast=\"auto\">But<\/span><span data-contrast=\"auto\"> stay curious, it will be <\/span><span data-contrast=\"auto\">an advantage to better connect with your <\/span><span data-contrast=\"auto\">interlocutor<\/span><span data-contrast=\"auto\"> and arrive at your intention.<\/span><span data-ccp-props=\"{\"134233279\":true,\"201341983\":0,\"335559685\":720,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<h6><span data-contrast=\"auto\">Once prepared<\/span><span data-contrast=\"auto\">, go to the person to tell them that you want to talk to them about something important. Don&#8217;t do this on a Monday morning or Friday afternoon   <\/span><span data-contrast=\"auto\">?<\/span><span data-contrast=\"auto\"> <\/span><span data-contrast=\"auto\">Don&#8217;t start the conversation in a hallway. Finding the right time, the right place. And no, it is not done by email.  <\/span> <span data-contrast=\"auto\"> In person. <\/span><span data-contrast=\"auto\">Visually, it&#8217;s even better<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{\"201341983\":0,\"335559685\":708,\"335559731\":2,\"335559739\":160,\"335559740\":259}\"> <\/span><\/h6>\n<p><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<h4><b><span data-contrast=\"auto\"><span class=\"TextRun SCXW70659446 BCX0\" lang=\"FR-CA\" xml:lang=\"FR-CA\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW70659446 BCX0\" data-ccp-parastyle=\"heading 4\">3. Follow up<\/span><\/span><\/span><\/b><\/h4>\n<p><span data-contrast=\"auto\">You didn&#8217;t make<\/span><span data-contrast=\"auto\"><span data-contrast=\"auto\"> all these efforts for nothing&#8230;!<\/span><\/span><span data-contrast=\"auto\">  Follow up, demonstrate the importance. If the situation has been resolved, say so! If the situation is not resolved, say so!  <\/span><span data-contrast=\"auto\">  Don&#8217;t wait more than a week or two before following up.<\/span><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"><\/span><\/p>\n<p><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"><\/span><\/p>\n<h2>Scripted examples<\/h2>\n<p><span data-contrast=\"auto\">Here are some examples of difficult conversations, depending on what stage<\/span><span data-contrast=\"auto\"> of fish climbing you think you&#8217;re at (it&#8217;s never too late!).<\/span><\/p>\n<p><img decoding=\"async\" class=\"wp-image-5446 size-medium aligncenter\" style=\"font-size: 14px; background-color: #ffffff;\" src=\"https:\/\/uniquecoaching.ca\/wp-content\/uploads\/2020\/05\/communication-conversation-difficile-leadership-300x164.png\" alt=\"communication-courage-difficult conversation-leadership\" width=\"300\" height=\"164\"><\/p>\n<p><span style=\"color: #000000;\"><strong>(Situation)  <\/strong><\/span><\/p>\n<p><span data-contrast=\"auto\">&#8220;I<\/span><span data-contrast=\"auto\"> want to talk to you about the report I am asking you for on Friday at 5 a.m., my<\/span><span data-contrast=\"auto\"> intention is <\/span><span data-contrast=\"auto\">to improve the understanding of our mutual realities<\/span><span data-contrast=\"auto\">. <\/span><span data-contrast=\"auto\">6 times out of 10, I am<\/span><span data-contrast=\"auto\"><\/span><span data-contrast=\"auto\">ois the report late. I don&#8217;t understand <\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\">  for you deliver the other things in time, but never this report. This report is very important to me, it helps me to have visibility into the department&#8217;s data and gives me a global overview of the region to facilitate decisions like <\/span><span data-contrast=\"auto\">\u202f<\/span><span data-contrast=\"auto\">: staff schedules, number of employees needed, etc. <\/span><span data-contrast=\"auto\">Q<\/span><span data-contrast=\"auto\">uand<\/span><span data-contrast=\"auto\">  I don&#8217;t have your report on time, I can&#8217;t compile your region. I have to organize the following week anyway and my decisions are difficult because there is a lack of information. In addition  <\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\"> it creates dissatisfaction in your team, which we have to manage afterwards in addition to creating tension between the two of us. <\/span> <span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p><span data-contrast=\"auto\"><em>Questions<\/em><\/span><span data-contrast=\"auto\">:<\/span><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">To what extent did you have this vision?<\/span><\/li>\n<li><span data-contrast=\"auto\">How could you organize your schedule so that this task is not late?<\/span><\/li>\n<li>How could my need be met?<span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/li>\n<\/ul>\n<p><i><span data-contrast=\"auto\">Now, if you&#8217;ve had that conversation with the person 2 or 3 times, the problem is different<\/span><\/i><i><span data-contrast=\"auto\">.<\/span><\/i><i><span data-contrast=\"auto\"> <\/span><\/i><i><span data-contrast=\"auto\">V<\/span><\/i><i><span data-contrast=\"auto\">You repeat a conversation and  <\/span><\/i><i><span data-contrast=\"auto\">i<\/span><\/i><i><span data-contrast=\"auto\">l<\/span><\/i><i><span data-contrast=\"auto\">  There is no change<\/span><\/i><i><span data-contrast=\"auto\">.  <\/span><\/i><i><span data-contrast=\"auto\">L<\/span><\/i><i><span data-contrast=\"auto\">A difficult conversation needs to evolve into the next step in fish climbing.<\/span><\/i><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p><strong><span style=\"color: #000000;\">  (Pattern)  <\/span><\/strong><\/p>\n<p><span data-contrast=\"auto\">&#8220;<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-contrast=\"auto\">Genevi<\/span><span data-contrast=\"auto\">\u00e8<\/span><span data-contrast=\"auto\">ve, I want to talk to you about<\/span><span data-contrast=\"auto\">the deadline<\/span><span data-contrast=\"auto\">for the report. <\/span><span data-contrast=\"auto\">My intention is to reach a satisfactory agreement. <\/span><span data-contrast=\"auto\">In fact, we&#8217;ve met <\/span><span data-contrast=\"auto\">in S\u00e3o Paulo for<\/span> 3 times<span data-contrast=\"auto\">  this topic for 1 month. I feel d <\/span><span data-contrast=\"auto\">\u00e9<\/span><span data-contrast=\"auto\">Equipped by the fact that you seem to understand, you give solutions, but I don&#8217;t see any change in the action. It also frustrates me, because I don&#8217;t know how to make sure that you understand my need and that we can simply have this data to facilitate all of our work. <\/span><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p><em>Questions:  <\/em><\/p>\n<ul>\n<li data-leveltext=\"-\" data-font=\"Heebo Light\" data-listid=\"9\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">How do you explain<\/span><span data-contrast=\"auto\"> <span data-contrast=\"auto\">this?<\/span><span data-contrast=\"auto\">\u202f<\/span><\/span><span data-ccp-props=\"{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/li>\n<li data-leveltext=\"-\" data-font=\"Heebo Light\" data-listid=\"9\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">How can we ensure that this is behind us?<\/span><span data-ccp-props=\"{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/li>\n<\/ul>\n<p><i><span data-contrast=\"auto\">And if it still doesn&#8217;t work, you are no longer talking about the situation, or the pattern, but about the <\/span><\/i><i><span data-contrast=\"none\">relationship<\/span><\/i><i><span data-contrast=\"auto\">.<\/span><\/i><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>(Relation)  <\/strong><\/span><\/p>\n<p><span data-contrast=\"auto\">&#8220;<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-contrast=\"auto\">Listen<\/span><span data-contrast=\"auto\">to Genevi<\/span><span data-contrast=\"auto\">\u00e8<\/span><span data-contrast=\"auto\">ve, <\/span> <span data-contrast=\"auto\">I really don&#8217;t know what to do anymore. J <\/span><span data-contrast=\"auto\"> <span data-contrast=\"auto\"><span data-contrast=\"auto\">I tried<\/span><span data-contrast=\"auto\"><span data-contrast=\"auto\"> to discuss the problem<\/span><\/span><\/span><\/span><span data-contrast=\"auto\">I have to deal with you several times, from different angles. The fact that you say yes to me and that you give solutions and then you don&#8217;t apply them makes me wonder about <\/span><span data-contrast=\"auto\">  the transparency of the answers I receive. I don&#8217;t understand.   <\/span><span data-contrast=\"auto\">I need to have authentic and transparent relationships with my employees. I cannot continue to collaborate if there is no transparency.   <\/span><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p><span data-contrast=\"auto\">Question<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-contrast=\"auto\">: <\/span> <\/p>\n<ul>\n<li><span data-contrast=\"auto\">What&#8217;s<\/span><span data-contrast=\"auto\"> going on on your side?<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<h2><span data-contrast=\"auto\">In conclusion<\/span><\/h2>\n<p><span data-contrast=\"auto\">Having the difficult conversations as you go along, at the level of the situation, <\/span><span data-contrast=\"auto\">will make<\/span><span data-contrast=\"auto\"> it easier, because you will not have escalation, less discomfort and above all<\/span><span data-contrast=\"auto\"> a <strong>satisfaction<\/strong> <\/span>of having done it.  <\/p>\n<p><b><span data-contrast=\"auto\">Always<\/span><\/b><b><span data-contrast=\"auto\"><\/span> <b><span data-contrast=\"auto\">remember that direct and caring feedback is<\/span><\/b><\/b><span data-contrast=\"auto\">  a gift. Most people want to receive feedback, want to improve, and want to do better.   <\/span><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"none\">If you&#8217;ve ever tried<\/span><span data-contrast=\"none\"><span data-contrast=\"none\"> to<\/span> <span data-contrast=\"none\">have a difficult conversation <\/span><span data-contrast=\"none\">to make things better <\/span><span data-contrast=\"none\">and <\/span><span data-contrast=\"none\">it&#8217;s still the status quo in the situation, ask for<\/span><span data-contrast=\"none\"><span data-contrast=\"none\"> help. <\/span><span data-contrast=\"none\">Feeling<\/span><span data-contrast=\"none\"> free while leading<\/span> <span data-contrast=\"none\">is possible!<\/span><\/span><\/span><span data-contrast=\"none\"> <\/span><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\">  It will be my pleasure to take 30 minutes to understand your reality and discuss what coaching can bring you. Use instant messaging to book a free appointment. <\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Have A difficult conversation, that it either in person or remotely will never be &#8220;\u202feasy\u202f\u00bb. Phad no matter how much experience you have, or the ease you can hasTo see. That said, learning best practices from difficult conversations can make it easier to have the courage to say things, gain confidence, and avoid latent conflicts [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":23676,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","mc4wp_mailchimp_campaign":[],"footnotes":""},"categories":[270],"tags":[264,263,265,268],"class_list":["post-23673","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-know-how-en","tag-cheer-up","tag-communication-en","tag-difficult-conversation","tag-leadership-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Having a difficult conversation... easier! - Unique coaching<\/title>\n<meta name=\"description\" content=\"Having a difficult conversation, whether in person or remotely, will never be &quot;easy&quot; unless with the right tools!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/uniquecoaching.ca\/en\/how-to-have-difficult-conversations-more-easily\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Having a difficult conversation... easier! 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